格净净水器诈骗:是QQ出了问题还是系统？该怎么解决

Microsoft Windows XP [Build 5.1.2600]

QQ 15.63.310 C9C851904396CBF34E827203B4900465
-----------------------------------
Type: EXCEPTION_ACCESS_VIOLATION
Address: 0x60A9EBDD
Error: Read address 0x00000000
Call stack:
0x60A90000[EBDD] LongConnection.dll: (12,51732872,5593448,79175096)
0x60A90000[CCBD] LongConnection.dll: (79270780,51732900,51732872,5593448)
0x618D0000[21837] QQPlugin.dll: (5593448,-1998461755,1205903876,982205094)
0x618D0000[20F43] QQPlugin.dll: (51732860,5593448,-1998461755,1205903876)
0x62310000[1543] UserDefinedHead.dll: (5593448,51733552,13562592,16)
0x62310000[20FF] UserDefinedHead.dll: (5593448,0,1233172,13562592)
0x62310000[5A14] UserDefinedHead.dll: (5593448,1233416,1233260,1)
0x62310000[48BF] UserDefinedHead.dll: (51672384,5593448,1,1233416)
0x62310000[4E05] UserDefinedHead.dll: (12854436,19,1141475410,79154960)
0x62310000[7C25] UserDefinedHead.dll: (1,0,2,20)
0x10000000[E6A43] QQBaseClassInDll.dll: (1,0,2,20)
0x10000000[E6936] QQBaseClassInDll.dll: (1233696,51673056,51587304,0)
0x10000000[E62F6] QQBaseClassInDll.dll: (1233696,1233672,269392882,1233696)
0x10000000[D1D64] QQBaseClassInDll.dll: (1233696,1233876,51709936,51673056)
0x10000000[E9BF2] QQBaseClassInDll.dll: (1233696,50535112,51673056,540)
0x10000000[E9A80] QQBaseClassInDll.dll: (51673056,1,51621664,4000)
0x10000000[E98FB] QQBaseClassInDll.dll: (51673248,0,51621664,4000)
0x00400000[4119C] QQ.exe: (0,51621664,4000,540)
0x00400000[41453] QQ.exe: (0,1244212,4486454,0)
0x00400000[455F7] QQ.exe: (0,0,51593352,0)
0x00400000[47536] QQ.exe: (0,0,51593352,1244256)
0x00400000[474B6] QQ.exe: (0,1430544,79155672,1430648)
0x60BA0000[19F9D] MFC42.DLL: (2196,540,1,1622908529)
0X60BA0000[19EF6] MFC42.DLL: (1622810325,2196,1,13365736)
0X60BA0000[19E88] MFC42.DLL: (2196,1,13365736,13365736)
0X60BA0000[1ED5] MFC42.DLL: (275,1635082494,13049216,0)
0X77D10000[2CDD8] USER32.dll: (883,2196,1623443624,1244444)
0X60BA0000[1CEA] MFC42.DLL: (883,2196,1,1244732)
0X60BA0000[1C73] MFC42.DLL: (7,1244732,1622809473,1398544)
0X60BA0000[1018] MFC42.DLL: (0,131924,883,2196)
0X60BA0000[1BFB] MFC42.DLL: (131924,883,2196,1)
0X60BA0000[1BBA] MFC42.DLL: (131924,883,2196,1)
0X77D10000[27B5B] USER32.dll: (1622809473,131924,883,2196)
0X77D10000[2CE12] USER32.dll: (0,1622809473,131924,883)
0X77D10000[4435] USER32.dll: (0,1244804,1231044,1245104)
0X00400000[131C8] QQ.exe: (5522204,1,1622806990,5522204)
0X77D10000[4D38] USER32.dll: (5522204,1,5522152,1622839716)
0X60BA0000[11CE] MFC42.DLL: (5522152,5522152,1244928,-1)
0X60BA0000[91A4] MFC42.DLL: (5522152,0,1245120,1622848755)
0X00400000[244A] QQ.exe: (-2147483646,1385415,0,5077441)
0X60BA0000[B4F3] MFC42.DLL: (4194304,0,1385415,1)
0X00400000[D79C1] QQ.exe: (4194304,0,1385415,1)
0X00400000[71B03] QQ.exe: (-2147483646,42262216,2147348480,-255664908)
0X77E40000[362B6] kernel32.dll: (0,0,0,0)

察看错误信息就是这些，是什么意思呢？
可是我都重新安装过了阿，怎么弄都没办法，该怎么解决呢？