小金县海拔:商务英语的几道题目求解

Write a T in the space provided if the statement is true. Write an F in the space if the statement is false. Your judgment should be based on your understanding of the course book.
______ 11. Manuals can be written for people at any level of experience.
______ 12. In a persuasive message, you should start by stating your objective.
______ 13. Face your visual aids when you use them during your presentation.
______ 14. If you have only a partial answer for a customer, it is best to wait until you have a complete answer, rather than bothering the customer with extra telephone calls.
______ 15. Even if many of your customers visit you for the same reason, it is best to listen to each one and determine each customer's purpose.
_______16. Nonverbal messages can stand alone or accompany verbal messages.
_______ 17. Written messages contain only verbal symbols, no nonverbal messages.
________18. An effective meeting participant does not disagree with other points of view.
_______ 19. Seating arrangements of meeting participants are important.
________20. Work experience may be presented by date, by job title or by employer.
21. What is the term used to describe the benefit that will appeal most to the reader?
ANS:
22. What is a service culture?
ANS:
23. What type of nonverbal symbol will people use to judge you if you are always late?
ANS：
24. What are the three things that make up body language in nonverbal communication, ?
ANS:
25. What is the first thing you should do in organizing a meeting,?
ANS: