热血战魂:那位高手大哥能帮我把这段话翻译成英文的啊~~小弟感谢了

来源:百度文库 编辑:高校问答 时间:2024/04/29 11:28:20
客户服务系统不是简单地指某一应用领域的专用软件,而是许多功能各异的分离的软件的集成。客户服务系统在各个行业、各个领域的需求逐渐紧迫,这也在客观上促进着客户服务系统开发。随着社会的高速发展与交流的进一步频繁,许多社会的信息需求也在向多元化发展,信息的来源也是多种多样的。因此,对不同来源、不同用的信息来说,需要不同的客户服务系统来进行相应的处理。这就要求客户服务系统的开发将更多的功能集成在某一系统中,能够同时处理更多的事务,比如企业客户服务中加入金额管理模块,在生产客户服务中加入功能相对简单的物流控制模块等等。
计算机客户服务系统的发展大体经过了四个阶段:事务处理、系统处理、支持决策、综合服务。
客户服务系统是基于数据库客户服务的一类计算机应用系统。几乎所有的客户服务系统中的数据都被组织成数据库的形式。客户服务系统的开发实际上是数据库应用系统的开发实际上是数据库应用系统开发的实际应用。
根据对用户的的需求分析,一共设计了 5大模块,即客户管理模块、销售管理模块、服务反馈模块、查询模块和报表模块,每个模块由系统主界面的下拉菜单触发。同时,加入状态栏控件,可以实时反映系统中的时间变化和日期。
不好意思~~
没想到这么快~~
还有几个关键字
关键字: 数据库应用系统 客户关系管理系统 报表 状态栏控件

Customer service system is not simply a means of specialized software applications, but many of the functional separation of different software integration. Customer service systems in various industries and all fields gradually pressing needs, this objectively promote a customer service system development. With the rapid development of society and the frequent exchanges further, many of the information needs also to the diversity of social development, and information sources are varied. Thus, for different sources, with different information, the needs of different customer service system for the corresponding treatment. This requires the development of customer service system will be more in a system as a function hall that can also handle more matters, such as the inclusion of enterprise customer service management modules include customer service functions in the production of relatively simple logistics control module, and so on. Customer service computer system development generally after four stages : business processing, systems management, decision support, integrated service. Customer service database customer service system is based on the category of computer applications. Almost all customer service system data were organized into a database format. Customer service systems development is the development of database applications is the development of practical applications of database applications. Based on user needs analysis, a total of five major modules designed, customer management module, sales management module, service feedback module, enquiries module and statements modules, each module from the main interface menu system menu trigger. Meanwhile, complaints to state column to reflect real-time changes in the system time and date.